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info@getassist.io

Reliable remote IT support

The first Global IT Support provider for residential users and mobile workers anywhere you are in the world.

IN JUST THREE EASY STEPS..

We have been doing IT support since 2002, served more than 1,000 customers, maintained thousands of computers from a small network of 5 PCs to organizations that has hundreds of PCs.
 
We eat, sleep IT. This is what we do period.
 
Now we are bringing the enterprise level support to the residential users and mobile workers globally where reliable support is very much needed.

PLANS AND PRICING

BASIC

488/mo billed annually
  • 12 Months Support
  • Temporary Files Clean Up
  • Hard Drive Defragmentation
  • Improve Overall Performance
  • Auto Background Maintenance
  • Managed Anti Virus




STANDARD

888/mo billed annually
  • 12 Months Support
  • Everything in BASIC
  • Chat & Remote Support
  • Proactive Monitoring
  • Outlook Support
  • Startup Optimization
  • SMTP Relay Services
  • Plus More...

Frequently Asked Questions

  • Of course Yes! A simple analogy is: Do you need Health Insurance if you are not sick? The answer is yes right?
  • Do not wait until your PC is not recoverable or you be in a situation that we can’t help you anymore. Yes it happens.
  • It is best that we put measures in place so that we can prevent problems from even happening
  • If you are a non IT regular computer user, mobile worker or part of global remote workforce it will be usual for you to have challenges on your PC. It is best that you will have someone so assist you professionaly.
  • Some challenges can be:
    When your computer gets infected with a virus, trojans, malware or ransomware – you will for sure to be in trouble.
    • Hard disk drive being full and a quick solution to free up space and data backup assistance is very important.
    • Computer keeps on hanging due to unoptimised softwares installed on your unit.
    • Even on simple to complex email setup assistance on Microsoft Outlook or open source email clients such as Thunderbird is really a problem.
  • Yes we do! If we are unable to fix your PC problem – a 30-day money back can be requested. We play fair.
  • As soon you have a brand new PC, it is best you subscribe to the service to make sure that your system is protected to prevent any problems from occurring. 
  • It is recommended you get our STANDARD Plan so that you will have 12 months of worry free computing since a managed Bitdefender Anti Virus will be installed to your unit. However, if you just want a one-time fix then the TUNE UP option can be availed but without the 12 months Anti Virus protection and proactive PC monitoring.
  • We have been doing IT support services since 2002. Our customers range from small 3 PC networks up to hundreds of PCs for large scale contact centres. We are also doing remote support services to a lot of companies that has mobile workforces already. So we know our stuff…

Served more than 1,000 customers…

© 2018 ASSIST All Rights reserved.

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